Maintenance and troubleshooting, 1 troubleshooting tips, Table 5-1 . troubleshooting chart – Runco CX-40HD User Manual

Page 59: Troubleshooting tips, Pre l iminar y

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Runco CX-40HD/CX-46HD Owner’s Operating Manual

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5.1
Troubleshooting Tips

Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the Crystal Series LCD Display. If the suggested solutions fail to resolve the
problem or if you encounter an issue not described here, please contact your Runco
dealer or Runco Technical Support.

5. Maintenance and Troubleshooting

Table 5-1. Troubleshooting Chart

Symptom

Possible Cause(s)

Solution

The display does not turn on
after initial installation.

• The Crystal Series LCD

Display is not plugged in or
the AC outlet is not active.

• The remote control

batteries have run out.

• Ensure that the Crystal

Series LCD Display is
plugged in and that the AC
outlet is active.

• Replace the batteries.

The display is on, but there is
no picture.

• Incorrect source selection.
• Source component is not

turned on.

• Source component is

connected incorrectly or
not at all.

• Select the correct source.
• Turn on the source

component.

• Check video connections

to source component.

Picture is okay, but there is no
sound.

• Audio output is muted.

• Volume setting is too low.
• Source component is

connected incorrectly or
not at all.

• Speakers are connected

incorrectly or not at all.

• Audio settings are

incorrect.

• Press the MUTE button

on the remote control.

• Turn up the volume.
• Check audio connections

to source component.

• Check speaker

connections (Figure 3-8).

• Check the following

settings: Digital Audio Out
(page 36), TV Speaker
(page 36) and HDMI Audio
(page 41).

Image is too bright and/or
lacks definition in the bright
areas of the image.

• Contrast is set too high.

• Lower the contrast setting.

Image appears “washed out”
and/or dark areas appear too
bright.

• Brightness is set too high.

• Lower the brightness

setting.

Black or white dots appear on
all channels or a specific
channel.

• Antenna or cable TV

source is connected
incorrectly or not at all.

• Broadcast signal is weak.

• Check the antenna or

cable TV connection.

• If using an off-air antenna,

adjust its position or
location.

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