Renesas Emulation Pod M3062PT3-RPD-E - Manual (Page 100)

M3062PT3-RPD-E User’s Manual 5. Troubleshooting
REJ10J0040-0600 Rev.6.00 July 01, 2006 Page 100 of 104
5.3 How to Request for Support
After checking the items in "5 Troubleshooting", fill in the text file which is downloaded from the following URL, then send
the information to your local distributor.
http://tool-support.renesas.com/eng/toolnews/registration/support.txt
For prompt response, please specify the following information:
(1) Operating
environment
- Operating voltage: [V]
- Operating frequency: [MHz]
- Clock supply to the MCU: Internal oscillator/External oscillator
(2) Condition
- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
- Frequency
of errors: always/frequency ( )
(3) Problem