Ricoh FAX1700L User Manual

Page 70

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Problem

Required Action

Copies are blank.

Is the toner cassette installed?

➣

Install the toner cassette.

Copy paper misfeeds occur
frequently.

Is the proper paper in the paper tray?

➣

Use appropriate paper. See page 72.

Is folded, wrinkled, damp, or curled paper in the
paper tray?

➣

Always use dry, undamaged paper.

Is the paper set properly in the paper tray?

➣

Always load paper correctly. See page 48.
Do not load too much paper in the trays.

Are there any pieces of misfed paper or other
foreign objects in the machine?

➣

Make sure that the paper path is
completely clear of paper and other
material after a misfeed.

Are you copying onto recycled paper?

➣

Fan the stack of recycled paper and load
it in the paper tray.

Stripes on copies.

The exposure glass for the auto document
feeder is dirty.

➣

Clean the exposure glass (see page 54).

TELEPHONING

You can’t receive phone calls; the
unit only rings once then goes into
receive mode.

You are in FAX mode.

➣

Change to Manual Receive mode or AUTO

mode.

(see page 12).

You can’t receive phone calls; the
unit does not ring.

The telephone line is not connected.

➣

Connect the line (see page 84).

POLLING

Dialing took place, but polling could
not.

Polling with ID is set in the other terminal.

➣

Contact the person at the other end and
make sure that free polling is available.

Operational Difficulties

Troubleshooting

61

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