Error messages – Rinnai 16e User Manual

Page 30

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30

ERROR MESSAGES

Rinnai water heaters have the ability to check their own operation continuously. If a fault
occurs, an error code will flash on the Digital Display if you have temperature controllers
installed. This assists with diagnosing the fault, and may enable you to overcome a
problem without a service call. Please quote the code displayed when enquiring about
service. Error codes flash.

* In all cases, you may be able to clear the Error code by turning the hot water tap OFF,
then ON again. If this does not clear the error, try pushing the On/Off button OFF then
ON again. If the Error Code still remains contact Rinnai or your nearest service agent for
advice.
** Faults caused by insufficient gas/water supply or gas/water quality and installation
errors are not covered by the manufacturer’s guarantee.

Code

Displayed

Fault Remedy

-

Noticeable reduction in water

flow

Inlet water filter needs to be cleaned.

10

Not enough combustion air

Check for physical blockages around

air intake or exhaust. Check

combustion fan.

11

No Ignition / Gas supply

Check gas valves, gas supply and

sparker unit.

12

Flame failure / Low Gas flow

Check gas valves and gas supply.

Check flame rod.

Check exhaust is clear.

Check remote control.

14

Remaining flame safety device

Service Call

16

Over temperature warning

Service Call

32

Outgoing water temperature

sensor faulty

Service Call

52

Gas modulating valve faulty

Service Call

61

Combustion fan failure

Service Call

71

Micro-processor failure

Service Call

72

Flame rod circuit error

Service Call

33

Heat Exchanger Thermistor

Error

Service Call

65

Water Flow Control Device

Service Call

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