Raritan Computer Home Security System User Manual
Page 363
 
Appendix I: FAQs
345
Question
Answer
Can I upgrade to newer 
versions of CC-SG software 
as they become available? 
Yes. Contact your authorized Raritan sales 
representative or Raritan, Inc. directly. 
How many nodes and/or 
Dominion units and/or IP-
Reach units can be 
connected to CC-SG? 
There is no specified limit to the number of nodes 
and/or Dominion and/or IP-Reach units that can be 
connected, but the number is not limitless: the 
performance of the processor and the amount of 
memory on the hosting server will determine how 
many nodes can actually be connected. 
What do I do if I am unable to 
add a console/serial port to 
CC-SG? 
Assuming the console/serial device is a Dominion, 
ensure that the following conditions are met: 
- The Dominion device is active.
- The Dominion device has not reached the 
maximum number of configured user accounts. 
Which version of Java will 
Raritan's CC-SG be 
supporting? 
See the Compatibility Matrix on the Raritan website 
in the Support section under Firmware and 
Documentation. 
An administrator added a new 
node to the CC-SG database 
and assigned it to me. How 
can I see it in my Nodes tree? 
To update the tree and see the newly assigned 
node, click the Refresh shortcut button on the 
toolbar. Remember that refreshing CC-SG will 
close all of your current console sessions. 
How will the Windows 
desktop be supported in the 
future? 
Accessing CC-SG from outside the firewall can be 
achieved by configuring the right ports on the 
firewall. The following ports are standard ports: 
80: for HTTP access via web browser
443: for HTTPS access via web browser
8080: for CC-SG server operations
2400: for Proxy mode connections
5001: for IPR/DKSX/DKX/ P2-SC event notification
If there is firewall between two cluster nodes, the 
following ports should be opened for cluster to be 
worked properly: 
8732: for cluster nodes heartbeat
5432: for cluster nodes DB replication
What are some design 
guidelines for large-scale 
systems? Any constraints or 
assumptions? 
Raritan provides two models for server scalability: 
the data center model and the network model. 
The data center model uses Paragon to scale to 
thousands of systems in a single data center. This 
is the most effective and cost-efficient way to scale 
a single location. It also supports the network