Before calling service personnel, Symptoms and correction – Onkyo DV-S501 User Manual

Page 41

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41

Others

Symptom

No power.

No picture.

No sound.

The playback picture has
occasional distortion.

Brightness is unstable or
noises are produced on
playback pictures.

The DVD player does not start
playback.

Buttons do not work.

The remote control does not
work properly.

Symptoms and Correction

Check the following guide for the possible cause of a problem before contacting service.

Cause

The power plug is disconnected.

• The TV is not set to receive DVD signal

output.

• The video cable is not connected securely.

• The equipment connected with the audio

cable is not set to receive DVD signal
output.

• The audio cables are not connected

securely.

• The power of the equipment connected with

the audio cable is turned off.

• The setting of output sound type is not

correct.

• The disc is dirty.

• It is in fast forward or fast reverse playback.

• The copy protection's effect.

• No disc is inserted.

• An unplayable disc is inserted.

• The disc is placed upside down.

• The disc is not placed within the guide.

• The disc is dirty.

• A menu is on the TV screen.

• The parental lock function is set.

Power supply fluctuations or other
abnormalities such as static electricity may
interrupt correct operation.

• The remote control is not pointed at the

remote sensor of the DVD player.

• The remote control is too far from the DVD

player.

• The batteries in the remote control are

exhausted.

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Before Calling Service Personnel

Correction

Connect the power plug into the wall outlet
securely.

• Select the appropriate video input mode on

the TV so the picture from the DVD player
appears on the TV screen.

• Connect the video cable into the jacks

securely.

• Select the correct input mode of the audio

receiver so you can listen to the sound from
the DVD player.

• Connect the audio cable into the jacks

securely.

• Turn on the equipment connected with the

audio cable.

• Set the audio setting correctly.

• Eject the disc and clean it.

• Sometimes a small amount of picture distortion

may appear. This is not a malfunction.

• Connect the DVD player to the TV directly.

• Insert a disc. (Check that the DVD or audio

CD indicator in the DVD display is lit.)

• Insert a playable disc. (Check the disc type

and color system.)

• Place the disc with the playback side down.

• Place the disc on the disc tray correctly

inside the guide.

• Clean the disc.

• Press the SET UP button to turn off the

menu screen.

• Cancel the parental lock function or change

the parental lock level.

Turn the power on or off with the POWER
button. Or disconnect the power plug and
insert it into the wall outlet again.

• Point the remote control at the remote

sensor of the DVD player.

• Operate the remote control within about 5 m.

• Replace the batteries with new ones.

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