Orion 2000 - Manual (Page 27)

User’ Guide 27
• Try restarting the computer so that it could re-establish a connection with the cable modem.
• Power cycle the cable modem by removing the power adapter from the electrical outlet and
plugging it back in. Wait several minutes for the cable modem to re-establish communications
with your cable service provider.
• Remove any other USB devices from your computer and connect the cable modem’s USB
cable directly to the USB port on your computer.
• If you are using a cable splitter, try removing the splitter and connect the cable modem directly
to the cable wall outlet. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
• Your USB or coaxial cable may be damaged. Try using another cable.
• If none of these suggestions work, contact your cable service provider for further assistance.
Uninstalling the USB Driver
1. Insert the supplied CD into your CD-ROM drive
2. Click on the My Computer icon on your desktop. Then click on the icon that belongs to your
CD-ROM Drive.
3. Locate the file called “Uninstall” and click on the file. This program will remove all the
necessary files from you computer.
3. Installing the Modem Using the Ethernet Port
This chapter explains the process for installing your cable modem using the Ethernet port. Using the
Ethernet port allows to you connect multiple computers to a cable modem using additional
equipment which is not included. Please contact your cable service provider for more information on
using multiple computers.
See Chapter 2 “Installing the Cable Modem Using the USB Port” for instructions on installing the
cable modem using the USB port.
You can use the cable modem’s Ethernet port if you have:
• A PC running Windows 95 (or later) operating system or a Macintosh computer running
system 7.6 (or later) operating system
• An active Ethernet port on your PC
Before you begin, verify that your Network Interface Card (NIC) has been installed and configured