Cable modem leds and connectors – Orion 2000 User Manual
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User’ Guide
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2) Click the Device Manager tab and look for a yellow exclamation point or red X over
the NIC in the Network Adapters field. If you see either one, you may have an IRQ
conflict. Refer to the manufacturer’s documentation or you cable service provider for
further assistance.
• Verify that TCP/IP is the default protocol for your network interface card (NIC)
• Power cycle the cable modem by removing the power adapter from the electrical outlet and
plugging it back in. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
• Your Ethernet cable may be damaged. Try another cable.
All of the LEDs on the front of my modem look correct, but I cannot access the Internet.
• If the POWER, ENET, SYNC, and READY LEDs are solidly lit, the cable modem is working
properly. Try restarting the computer so that is could re-establish a connection with the cable
modem.
• Power cycle the cable modem by removing the power adapter from the electrical outlet and
plugging it back in. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
• If your PC is connected to a hub or gateway, try connecting the PC directly into the cable
modem.
• If you are using a cable splitter, try removing the splitter and connect the cable modem directly
to the cable wall outlet. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
• Your Ethernet or coaxial cable may be damaged. Try using another cable.
• If none of these suggestions work, contact your cable service provider for further assistance.
4. Cable Modem LEDs and Connectors
This chapter describes the functions of the cable modem’s LEDs and connectors.
When the PWR, SYNC, and READY LEDs are lit, the cable modem is working properly. The USB
or ENET LED should also be lit depending on what port is being used.
The following provides an overview of the LED indicator lights on the front of the cable modem and
what the LEDs mean.