Onkyo TX-NR709 User Manual
Page 77
 
77
En
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Can’t learn commands from another remote 
controller
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There’s no sound
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There’s no video
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The AV receiver’s remote controller doesn’t 
control my iPod/iPhone
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The AV receiver unexpectedly selects your 
iPod/iPhone as the input source
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iPod/iPhone doesn’t work properly
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Can’t record
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There’s no sound
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The Zone 2 speakers produce no sound
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Can’t access the server or Internet radio
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Playback stops while listening to music files on 
the server
To control another manufacturer’s component, point 
the remote controller at that component.
To control an Onkyo component that’s connected 
via 
, point the remote controller at the AV
receiver. Be sure to enter the appropriate remote 
control code first.
To control an Onkyo component that’s not 
connected via 
, point the remote controller at the
component. Be sure to enter the appropriate remote 
control code first.
The entered remote control code may not be correct. 
If more than one code is listed, try each one.
—
When learning commands, make sure that the 
transmitting ends of both remote controllers are 
pointing at each other.
—
Are you trying to learn from a remote controller that 
cannot be used for learning? Some commands 
cannot be learned, especially those that contain 
several instructions.
—
UP-A1 Dock for iPod/iPhone
Make sure your iPod/iPhone is actually playing.
—
Make sure your iPod/iPhone is properly inserted in 
the Dock.
—
Make sure the UP-A1 Dock is connected to the 
UNIVERSAL PORT jack on the AV receiver. 
—
Make sure the AV receiver is turned on, the correct 
input source is selected, and the volume is turned up.
—
Make sure the plugs are pushed in all the way.
—
Try resetting your iPod/iPhone.
—
Make sure that your iPod/iPhone model’s TV OUT 
setting is set to On.
—
Make sure the correct input is selected on your TV 
or the AV receiver.
—
Some versions of the iPod/iPhone do not output 
video.
—
Make sure your iPod/iPhone is properly inserted in 
the Dock. If your iPod/iPhone is in a case, it may not 
connect properly to the Dock. Always remove your 
iPod/iPhone from the case before inserting it into the 
Dock.
—
The iPod/iPhone cannot be operated while it’s 
displaying the Apple logo.
—
Make sure you’ve selected the right remote mode.
When you use the AV receiver’s remote controller, 
point it toward your AV receiver.
—
When connecting the UP-A1 Dock to the radio tuner 
UP-HT1 (North American models)/UP-DT1 
(European, Australian and Asian models) with 
AUTO selected with the tuner’s Mode Selector 
switch, you can switch the input source between the 
UP-A1 Dock and the tuner, by pressing PORT 
repeatedly on the front panel.
—
If you still can’t control your iPod/iPhone, start 
playback by pressing your iPod/iPhone model’s Play 
button. Remote operation should then be possible.
—
Try resetting your iPod/iPhone.
—
Depending on your iPod/iPhone, some buttons may 
not work as expected.
—
Always pause iPod/iPhone playback before selecting 
a different input source. If playback is not paused, 
the Direct Change function may select your 
iPod/iPhone as the input source by mistake during 
the transition between tracks.
—
Try reconnecting your iPod/iPhone.
—
Recording
On your recorder, make sure the correct input is 
selected.
—
To prevent signal loops and damage to the AV 
receiver, input signals are not fed through to outputs 
with the same name (VCR/DVR IN to VCR/DVR 
OUT).
—
When the Pure Audio listening mode is selected, 
recording is not possible because no video signals 
are output. Select another listening mode.
—
Zone 2
Only components connected to analog inputs can be 
played in Zone 2.
—
Powered Zone 2 cannot be used if “Speakers 
Type(Front)” is set to “Bi-Amp”.
Music Server and Internet Radio
Check the network connection between the AV 
receiver and your router or switch.
—
Make sure that your modem and router are properly 
connected, and make sure they are both turned on.
—
Make sure the server is up and running and 
compatible with the AV receiver.
89, 91
Check the “Network” settings.
Make sure your server is compatible with the AV 
receiver.
89, 91
If you download or copy large files on your 
computer, playback may be interrupted. Try closing 
any unused programs, use a more powerful 
computer, or use a dedicated server.
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