Intermittent problem service check – Oki B 2400 User Manual

Page 36

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2-18

Service Manual

24xx

Intermittent Problem Service Check

FRU/Symptom

Action

1

The printer
sometimes fails
before POST is
complete.

Check for the following:

1. Loose connectors. Reconnect all

connectors to the logic board.

2. Electrical noise or static discharge.

Check the following:

• Power supply ground.
• Printer frame ground.
• Printer interface cable is grounded and

shielded.

3. Intermittently low voltages. Check for ac and

all dc voltages and short circuits on the logic
board.

a. Check the user’s outlet voltage and

ensure that it is within tolerance.

b. Check the continuity of the power

cord.

c. Disconnect the power supply cable

from connector CN12 on the logic
board. Turn the printer power on and
check all dc output voltages at
CN12-1, CN12-2, and CN12-6.

Verify the following output voltages:

CN12 - 1 (+40 V dc ±10%)

CN12 - 2 (+40 V dc ±10%)

CN12 - 3 (GND)

CN12 - 4 (GND)

CN12 - 5 (Signal GND)

CN12 - 6 (+5 V dc ±5%)

CN12 - 7 (Power Save Mode)

• If the voltages are incorrect, replace the

power supply.

• If the failure remains, replace the logic

board.

Note: When replacing the logic board, always
reset the bidirectional print adjustment. See

“Bidirectional Print Adjustment” on
page 4-4

.

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