Oce North America LIGHTJET 430 - Manual (Page 21)

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Troubleshooting
45574-F see copyright, disclosure, use and duplication information on pg ii 3-5
If communication failure is suspected, check the following:
§ The application software is loaded and functioning properly. 1
§ The SCSI ID is set correctly in the host computer configuration file. 2
§ The SCSI cable is properly connected to the host computer.
§ The SCSI cable is no longer than 6 meters (20 feet)
§ The image can be displayed properly on the computer screen.
Undesirable Artifacts on Media
Problems that create undesirable artifacts but are not reported as a fault by the LightJet
®
430
diagnostics may be related to:
§ Deterioration of moving parts.
§ Contamination of the optical and mechanical parts due to airborne particles.
§ Light leakage due to damaged or worn light seals.
§ Media damage.
§ Corrupted image file.
Problems with image artifacts may be difficult to pinpoint over the telephone. Save a sample
image showing the problem and contact Océ (see “Product Support, Documentation and
Service” on page ii) for shipping instructions.
End of Section
Notes:
1
Check whether all the functions have failed, or only certain ones.
2
The SCSI ID switch on the main processor board should only be checked by a qualified service engineer.