Traulsen RBC100 EN - Manual (Page 5)

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General Troubleshooting (cont’d.)
PROBLEM: Incorrect date/time shown on display and/or printouts.
a. Incorrect time and/or date setting. Correct date and/or time settings.
b. Control issue. Replace control.
PROBLEM: Defrost appears to have occured before chill cycle completion.
Defrost will not occur until all food probes have reached target temp (DONE).
a. Chiller completed chill cycle for all probes. Retrieve cycle data after defrost.
PROBLEM: Chiller will not print or display reads MEDIA ERROR.
a. Check to insure paper is properly loaded, remove any paper jam.
b. If upon completing above the control continues to display MEDIA ERROR,
cycle power OFF, then ON again (req’d for control versions prior to 2.0).
c. Printer requires replacement.
PROBLEM: Evaporator Coil Icing.
a. Hot product placed in chiller for long time without starting a chill cycle.
b. Uncovered liquid product, cover product with plastic wrap.
c. Refrigerant leak. Call service.
d. Failed coil sensor. Call service.
e. Other system problem. Call service.
PROBLEM: Continuous defrost sensor warning.
a. Failed defrost heater. Call service.
b. Failed defrost sensor. Call service.
PROBLEM: No data available for printing or later than actual start time or start
temperature data appears on cycle/data printouts for a given probe.
a. Product (probe) added to active chill cycle incorrectly (i.e. failure to press
ADD/REMOVE and/or CONTINUE).
PROBLEM: Probe(s) display -99 temperature.
a. Check the probe plug connection. Properly secure probe connection.
b. Food probe failure. Damaged or defective food probe. Replace food probe.
PROBLEM: Food probe in use does not display product temperature.
a. Check the probe plug connection. Properly secure probe connection.
PROBLEM: Power loss notification.
a. Power was lost to the Blast Chill unit. If product was inside the unit see the
printout to determine if product temperature was compromised. The printout
will show the temperature before and after the interruption.
PROBLEM: Cannot program a new batch.
a. Unit may be in a defrost cycle. Wait until defrost cycle completes.