Troubleshooting – Transition Networks E-100BTX-FX-05 User Manual

Page 7

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E-100BTX-FX-05

24-hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600

Troubleshooting

If the media converter fails, isolate and correct the fault by determining the answers
to the following questions and then taking the indicated action:
Note:

Dip switch positions 3 and 4 must be DOWN before strarting the
troubleshooting process.

1.

Is the Power LED illuminated?
NO

•

Is the power adapter the correct model (check I/O voltage and Hz)?

•

Verify the voltage and frequency of the AC outlet?

•

Is the power adapter properly installed in the media converter and in the
outlet?

•

Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.

YES

•

Proceed to step 2.

2.

Is the SDC (signal detect/copper) LED illuminated?
NO

•

Check the twisted-pair cables for proper connection.

•

Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.

YES

•

Proceed to step 3.

3.

Is the SDF LED (signal detect/fiber) illuminated?
NO

•

Check the fiber cables for proper connection.

•

Verify that the TX and RX cables on the media converter are connected to
the RX and TX ports, respectively, on the other device.

•

Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.

YES

•

Proceed to step 4.

4.

Is the RXC (receive/copper) LED flashing?
NO

•

If there is no activity on the UTP/STP port, proceed to step 5.

•

If there is activity on the UTP/STP port, disconnect and reconnect the
twisted-pair cable to restart the initialization process.

•

Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.

YES

•

Proceed to step 5.

5.

Is the RXF (receive/fiber) LED flashing?
NO

•

If there is no activity on the fiber port, contact Tech Support.

•

If there is activity on the fiber port, disconnect and reconnect the fiber cable
to restart the initialization process.

•

Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.

YES

•

Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.

13

[email protected] -- Click the “Transition Now” link for a live Web chat.

Declaration of Conformity

Name of Mfg:

Transition Networks
10900 Red Circle Drive, Minnetonka MN 55343, U.S.A.

Model:

E-100BTX-FX-05(xxxx) Series Media Converters

Part Number(s):

E-100BTX-FX-05, E-100BTX-FX-05(SC),
E-100BTX-FX-05(LC), E-100BTX-FX-05(MT),
E-100BTX-FX-05(SM), E-100BTX-FX-05(SMLC),
E-100BTX-FX-05(LH), E-100BTX-FX-05(XL),
E-100BTX-FX-05(LW), E-100BTX-FX-05(XLW)
E-100BTX-FX-05(SMHT), E-100BTX-FX-05(HT),
E-100BTX-FX-05(LHHT), E-100BTX-FX-05(XLHT),
E-100BTX-FX-05(LWHT), E-100BTX-FX-05(SCHT)
E-100BTX-FX-05(100HT), E-100BTX-FX-05(101HT)

Regulation:

EMC Directive 89/336/EEC

Purpose: To declare that the E-100BTX-FX-05 to which this declaration refers is in

conformity with the following standards.

EN 55022:1994 + A1:1995 + A2:1997 Class A; FCC Part 15 Subpart B; EN 55024:1998;
21CFR subpart J; EN61000-3-2:1995; EN61000-3-3:1995

I, the undersigned, hereby declare that the equipment specified above conforms to the above

Directive(s) and Standard(s).

August, 2008_____

Stephen Anderson, Vice-President of Engineering

Date

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