Dell STREAK 7 - Manual (Page 134)

134 Troubleshooting
Troubleshooting
Problem Possible causes Possible solutions
System problems
Battery does not charge The battery or battery
charger is damaged. Contact the dealer.
The environmental
temperature is below 0°C or
higher than 45°C. Ensure that the
environmental temperature
is between 0°C and 45°C.
Poor contact between the
battery and charger. Check all connectors to
ensure that all connections
have been properly made.
Unable to turn the
device on. The battery is fully
discharged. Charge the device.
E-mail problems
Unable to send or
receive e-mail. The Internet connection or
the e-mail setting is not
configured properly. Check your network
connection, and confirm
with your e-mail service
provider if your e-mail
setting has been configured
correctly.
Internet problems
Unable to connect to the
network. Poor signal. Move to an open space or if
you are inside a building,
move closer to a window.
Your device is in Airplane
mode with no wireless
connectivity. Touch the Home button
 Menu button 
Settings  Wireless &
networks
 Clear the
Airplane mode check box.
Media problems
Windows Media Player
on my computer cannot
play the sounds of the
video captured using the
device. The device records video
sounds in amr format, but
Windows Media Player does
not support amr format. Play the video using a video
player that supports amr
format, such as QuickTime.
LG7_bk0.book Page 134 Tuesday, March 15, 2011 12:47 PM