Thermador HGEW36FS - Manual (Page 10)

10
TROUBLESHOOTING GUIDE
Problem Possible Cause Remedy
Nothing works – display is Control button board has Contact qualified appliance
not illuminated become disconnected. service technician.
If an
~
appears in the Filters saturated See ”Filters and
display Maintenance” Section.
If is not possible to operate Power failure Disconnect the hood from
the hood the mains electricity supply
by pulling out the plug or
switching it off at the main
fuse box.
Wait for approx. 1 minute
and then switch it on again.
CUSTOMER SERVICES
Before Calling for Service
If the blower does not operate:
❑ Ensure that the electrical cord is properly connected and the supply circuit is energized.
❑ Check that the intake is fully raised.
❑ Make sure that the blower speed control knob is not in the OFF position.
How to Obtain Service
For authorized service or parts information, call 1-800-735-4328.
We want you to be a satisfied customer. If a situation arises that has not been resolved to
your satisfaction, please let us know.
Write: Customer Support, BSH Home Appliances, Corp. 5551 McFadden Ave.,
Huntington Beach, CA 92649, or call: 1-800-735-4328.
Please include the model number, serial number, and date of original purchase/installation.