Toshiba Multifunctional Digital System GA-1190 - Manual (Page 41)

Troubleshooting at Network Printing Setups 39
Novell printing in a NetWare environment:
AppleTalk printing in a Macintosh environment:
No. Check Item Yes No Countermeasure
1 Are the IPX/SPX protocol
enabled? Is the correct
frame type selected?
Next Step
Set up the IPX/SPX correctly.
2 If applicable, did you suc-
cessfully set up queue-
based printing?
Next Step
Set up the NetWare server prop-
erly.
3 Did you configure this
equipment for NetWare con-
nection?
Next Step
Set up the NetWare network set-
tings correctly.
4 Did you configure this
equipment for Novell print
service?
Next Step
Set up the Novell print service
correctly.
5 Were the proper printer driv-
ers installed? Next Step See the Printing Guide to install
proper printer drivers.
6 Is the IPP port configured
with correct URL? Next Step See the Printing Guide to config-
ure the proper port.
7 Can you see this equipment
in Windows Network Neigh-
borhood?
Next Step
Check that the SMB protocol is
enabled in client computers.
8 Can you print to this equip-
ment?
End
Refer to the following section to
troubleshoot the condition.
P.47 “Cannot print data to this
equipment”
No. Check Item Yes No Countermeasure
1 Is AppleTalk enabled on this
equipment? Next Step Enable the AppleTalk.
2 Are the IP Address proper-
ties correctly set? Next Step Set up the IP address correctly.
3 Is this equipment available
in the Chooser when you
click the LaserWriter 8
printer icon?
Next Step
Make sure the AppleTalk zone is
supported by the Macintosh cli-
ent.
4 Can you access any other
network device from the
Macintosh computer?
Next Step
Refer to your Macintosh network-
ing documentation or contact
Macintosh technical support.
5 Can another Macintosh
computer on the network
print to this equipment? If
so, compare the settings to
determine which need to be
changed to support printing
from this machine.
End
Refer to your Macintosh network-
ing documentation or contact
Macintosh technical support.