44 troubleshooting at network printing setups – Toshiba Multifunctional Digital System GA-1190 User Manual
Page 46
5 APPENDIX
44 Troubleshooting at Network Printing Setups
3
Print a NIC Configuration
page from this equipment.
Does this equipment sup-
port the same protocol as
the network?
Next Step
Configure the proper protocol.
4
Change the protocol set-
tings from TopAccess, if
necessary, and reboot the
equipment for the changes
to take effect. Repeat step
2. Was the device detected?
End
Next Step
5
Check the NIC Configura-
tion page. Are the IP
Address and subnet mask
settings correct?
Next Step
Set up the TCP/IP settings cor-
rectly.
6
Check the router to make
sure it is not filtering out this
equipment packets. Is the
router processing equip-
ment packets correctly?
Next Step
Adjust the router settings.
7
Can another computer
within the same network
segment detect this equip-
ment?
Next Step
Refer to the following section to
troubleshoot the condition.
8
Check the NIC Configura-
tion page. Is the Unit Serial
Number part of the device
name?
Next Step
Contact your service representa-
tive.
9
Check link activities on the
port being used by this
equipment and the integrity
of the network cable, hub,
or switch that connects this
equipment to the network.
Replace any network com-
ponents that you can tell or
suspect are faulty.
End
No.
Check Item
Yes
No
Countermeasure