12 warranty – Topcom BUTLER 5710 User Manual

Page 36

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19

Warranty

12 Warranty

12.1

Warranty period

The Topcom units have a 24-month warranty period. The warranty period starts on the day the new
unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables
or defects causing a negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the date
of purchase and the unit-model are indicated.

12.2

Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service
centre will repair any defects caused by material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the
faulty units or parts of the faulty units. In case of replacement, colour and model can be different
from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is
not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.

12.3

Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from use of
non-original parts or accessories not recommended by Topcom are not covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The damage
caused by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire,
nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer
or by unqualified, non-officially appointed Topcom service centres.

Emission power

10 mW ( average power per channel )

Range

300m in open space /50m maximum inhouse

Number of handsets

Up to 4

Base powersupply

230V / 50 Hz / 6V DC 300mA

Handset Batteries:

2 rechargeable batteries AAA, NiMh 1,2V, 700mA

Handset autonomy

110 hours in standby

Handset talk time

11 hours

Normal conditions of use

+5 °C to +45 °C

Dialling mode

Pulse / Tone

Flash time

100 or 250 ms

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