Uniden UBW2101 - Manual (Page 16)

16
Troubleshooting Guide
If you have any trouble with your baby monitor, check this section first. If you
need help, visit the customer support page of our website listed on the front
cover.
Problems Possible Causes Remedies
System
message
shows
“NO Signal”
No power supply to
camera (Battery low)
Check power adapter and power
cable connection, or battery has run
out.
Camera is not paired
with receiver
See pairing operation for detail.
Service out of range
Move the camera closer to the
monitor.
Signal being blocked
If possible, remove major obstacles
in between the camera and monitor,
or relocate the camera to a different
location.
Low signal
or unstable
signal
Antenna directional
limitation
Adjust camera and monitor position.
Signal being blocked
If possible, remove major obstacles
in between the camera and monitor,
or relocate the camera to a different
location.
Strong radio
signal nearby
Keep WiFi router away from the
camera and/or monitor.
Strong
electromagnetic
interference nearby
Keep working motors (hair dryer/
electric heater/air conditioner/water
pump) or microwave oven away from
the camera and/or monitor.
Recording
does not
work
No SD card Insert SD card into SD card slot.
SD card locked Unlock the SD card.
Black screen
& buttons are
not
functioning
Power save mode on
Press the power key to resume
receiving the image. Please refer to
Power Saving section on page 12 for
details.
Audio
feedback
Camera and receiver
are too close
The camera has a high sensitivity
microphone. Keep the camera at least
10 feet away from the receiver. If the
camera must be within 10 feet of the
receiver, keep the volume down.
VOX Record
& Alarm do
not work
VOX Menu set to
“OFF”
Set VOX Sensitivity/VOX Alarm/VOX
Record to ON.