Limited warranty, Viewsonic, Projector – VIEWSONIC Precision VS11856 User Manual
Page 58: Customer support
Limited Warranty
VIEWSONIC
®
PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
North and South America: Please check with your local dealer or local ViewSonic office for the warranty
information.
Europe: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the
date of the first consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic office for the
warranty information.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s
installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a
static image is displayed on the product for an extended period of time.
4. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support
(please refer to “Customer Support” page). You will need to provide your product’s serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name,
(c) your address, (d) a description of the problem, and (e) the serial number of the product.
Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
Country/Region
Web Site
T=Telephone
F=Fax
Australia/New Zealand
www.viewsonic.com.au
AUS=1800 880 818
NZ=0800 008 822
Canada
www.viewsonic.com
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-1202
Europe/Middle East/Baltic
countries/North Africa
www.viewsoniceurope.com
Contact your reseller
Hong Kong
www.hk.viewsonic.com
T= 852 3102 2900
India
www.in.viewsonic.com
T= 1800 11 9999
Korea
www.kr.viewsonic.com
T= 080 265 9080
Latin America (Argentina)
www.viewsonic.com/la/
T= 0800 666 0194
Latin America (Brazil)
www.viewsonic.com/la/
T= 0800 891 6984
Latin America (Chile)
www.viewsonic.com/la/
T= 800 440 303
Latin America (Columbia)
www.viewsonic.com/la/
T= 01 800 915 6588
Latin America (Mexico)
www.viewsonic.com/la/
T= 001 800 514 6518
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru)
www.viewsonic.com/la/
T= 0800 53458
Macau
www.hk.viewsonic.com
T= 853 700 303
Puerto Rico & Virgin
Islands
www.viewsonic.com
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-1202
[email protected]
[email protected]
Singapore/Malaysia/
Thailand
www.ap.viewsonic.com
T= 65 6461 6044
South Africa
www.viewsoniceurope.com
www.viewsoniceurope.com/uk/Support/Calldesk.htm
United Kingdom
www.viewsoniceurope.com/uk/
www.viewsoniceurope.com/uk/Support/Calldesk.htm
United States
www.viewsonic.com
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-1202