Environment, Guarantee and service, Guarantee restrictions – Philips HF3475 User Manual

Page 11: Troubleshooting

Advertising
background image

Environment

Do not throw away the appliance with the normal household waste at the end of its life, but

hand it in at an official collection point for recycling. By doing this, you help to preserve the

environment (Fig. 23).

guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at www.

philips.com or contact the Philips Consumer Care Centre in your country (you find its phone

number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country,

go to your local Philips dealer.

guarantee restrictions

For safety reasons, the lamp of this appliance cannot be replaced. If the appliance or the lamp does

not work, please visit the Philips website at www.philips.com or contact the Philips Consumer Care

Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is

no Consumer Care Centre in your country, go to your local Philips dealer.

troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If

you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country.

Problem

Solution

The appliance does not

work at all.

Perhaps the plug is not inserted properly in the wall socket. Put the

plug properly in the wall socket.
Perhaps there is a power failure. Check if the power supply works by

connecting another appliance.

The appliance functions

properly, but the lamp

does not work

anymore.

Perhaps the lamp has reached the end of its life. The lamp has

an expected life of more than 7 years. The life depends on the use of

the appliance. In case of heavy use, the lamp may last less than 7 years.

The lamp is not replaceable. If the lamp breaks down, contact the

Philips Consumer Care Centre in your country.

The appliance becomes

hot during use.

This is normal, as the appliance is heated up by the light of the lamp.

The appliance does not

respond when I try to

set different functions.

Remove the plug from the wall socket and reinsert it. If you reinsert

the plug within 15 minutes, the appliance remembers the alarm settings

you have set. If you reinsert the plug after a longer period of time, the

appliance resets to its factory default settings.

The lamp does not go

on when the alarm

goes off.

Perhaps you set the light intensity level too low. Increase the light

intensity level.

Perhaps you switched off the alarm function by setting the control lever

to the top position. To switch on the alarm function, set the control

lever to the middle position
Perhaps the appliance is defective. Contact the Philips Consumer Care

Centre in your country.

-

EnglisH

11

Advertising
This manual is related to the following products: