VIEWSONIC Smart Display VSD220 - Manual (Page 52)

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Limited Warranty
ViewSonic ® Smart Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship,
under normal use, during the warranty period. If a product proves to be defective in
material or workmanship during the warranty period, ViewSonic will, at its sole option,
repair or replace the product with a like product. Replacement product or parts may
include remanufactured or refurbished parts or components.The replacement unit will be
covered by the balance of the time remaining on the customer’s original limited warranty.
ViewSonic provides no warranty for the third-party software included with the product or
installed by the customer.
How long the warranty is effective:
ViewSonic Smart Display products are warranted for at least 1 year for labor from the
date of the first customer purchase.
User is responsible for the back up of any data before returning the unit for service.
ViewSonic is not responsible for any data lost.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied with
the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Causes external to the product, such as electric power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results
when a static image is displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer
Support (Please refer to the web site and Customer Support pages). You will need to
provide your product’s serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales
slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the
serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized
ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center,
contact ViewSonic.