Troubleshooting, For technical assistance call – Viper Hayward 5500 User Manual

Page 17

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16

Use Only Genuine Hayward Replacement Parts.

Troubleshooting

Problem

Cause

Solution

Slow or no Forward
Movement

Low or no Water Pressure

Check Filtration and Booster Pumps, Valves,
Cleaner Connections. Check Cleaner Pressure.
(Page 10)

No Spin-Out

Cam Not Properly Installed

Open Cam Cap. Check that Cam and
Thumbscrew are Properly Installed.
Close Cam Door.
(Page 12)

Cleaner Does Not Reach
Furthest Point in Pool

Hose Too Short

Check Hose Length
(Page 7)

Hose Frequently Tangles

Floats Not Evenly Spaced

Check Floats are evenly spaced, one float 18"
inches from each end and a third float in the
middle, 5 feet from either end.

Hose Too Long

Check Hose Length
(Page 7)

Spin-Out Too Long and/or
Too Frequent

Check Summer/Winter Position of Cam.
(Page 12)
Use Spin-Out Cam with Fewer Prongs.
(Page 12)

Cleaner Head Cannot
Escape from Some Corners

Spin-Out Too Short

Change Cam to Winter Position.
(Page 12)

Cleaner Head Rotates More
Than 3/4 Turn During Spin-Out

Spin-Out Too Long

Change Cam to Summer Position.
(Page 12)

Sweep Hose Sprays Out Of Pool

Little Or No Sweep Hose Movement

Viper Running On Side

Sweep Hose Too Strong

Reduce Sweep Hose Power (Page 13)

Sweep Hose Too Weak

Hole In Sweep Hose

Heavy Debris

Hose Floats Placed Incorrectly

Increase Sweep Hose Power (Page 13)

Replace Sweep Hose (P/N AX5000RSHA)

Empty Bag

Refer to "Sizing Pressure Hose" (Page 7)

For Technical Assistance Call:

1-800-227-1477

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