Vidikron VL-37 - Manual (Page 55)

Vidikron VL-37 Owner’s Operating Manual 45
5.1
Troubleshooting Tips Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the DView. If you encounter an issue not described here, please contact your
Vidikron dealer or Vidikron Technical Support.
5
Maintenance and Troubleshooting
Table 5-1. Troubleshooting Chart
Symptom Possible Cause(s) Solution
The display does not turn on
after initial installation. • The DView is not plugged
in or the AC outlet is not
active.
• The remote control
batteries have run out.
• Ensure that the DView is
plugged in and that the AC
outlet is active.
• Replace the batteries.
The display is on, but there is
no picture or sound. • Incorrect source selection.
• Source component is not
turned on.
• Source component is
connected incorrectly or
not at all.
• Select the correct source.
• Turn on the source
component.
• Check video and/or audio
connections to source
component.
Picture is okay, but there is no
sound. • Audio output is muted.
• Volume setting is too low.
• Press the MUTE button on
the remote control.
• Turn up the volume.
Image is too bright and/or
lacks definition in the bright
areas of the image. • Contrast is set too high. • Lower the contrast setting.
Image appears “washed out”
and/or dark areas appear too
bright. • Brightness is set too high. • Lower the brightness
setting.
Colors in the image are
swapped; for example, reds
appear blue or vice versa. • The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to the
wrong inputs on the DView. • Ensure that the source
outputs are connected to
the correct DView input.
RGB-HD images appear
“noisy.” • Clock and Phase settings
need adjustment. • Manually adjust Clock and
Phase settings, or perform
an Auto-Adjust (refer to PC
Mode Adjust on page 34).
“Out of range” appears
on-screen. • The resolution and
frequency of the video card
in the computer are not
compatible with the DView. • Select a compatible
resolution and vertical
frequency (refer to
Computer/Video Signal
Compatibility on page 53).
The image is too large or too
small. • Image size needs adjusting. • Adjust the image size (refer
to PC Mode Adjust on
page 34).