Troubleshooting – VTech Home Edutainment System User Manual

Page 17

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TROUBLESHOOTING

14

TROUBLESHOOTING

No sound on
TV

Power Indicator

does not turn ON

when pressing

ON button, or it

goes OFF during
gameplay

Picture is rolling

or has bars or
lines

Sound is buzzing

The

V.FLASH

TM

Controller does
not work properly

Problem Solution

1. Make sure that the

V.FLASH

TM

, TV and VCR (if used) are plugged

into power outlets.

2. Make sure that the DC jack on the AC Adaptor is firmly plugged into

the DC input connector on the back of the

Main Unit.

3. Make sure that

V.FLASH

TM

is turned ON and the TV and VCR

(if used) are turned ON.

4. Check the connections between the console and the TV or VCR

(if used) and review the appropriate connection in this manual.

5. Make sure that all cable connectors are securely plugged into the

appropriate sockets.

6. Make sure that the TV is tuned to the appropriate input channel.
1. Check if the TV volume is turned off or muted.
2. Try to increase the volume by pressing the Volume + button while

playing an audio CD.

3. Make sure that there are no headphones plugged into the

V.FLASH

TM

Main Unit.

4. Check the audio and video connections between the

V.FLASH

TM

and the TV or VCR (if used).

5. Make sure that the TV is tuned to the appropriate input channel.
1. Make sure the AC Adaptor is plugged into both the wall outlet and

the back of the

Main Unit.

2. If the light is still off, remove the AC Adaptor plug from the adaptor

jack of the

Main Unit, wait for 1 minute and then plug it back into the

adaptor jack. Wait for a few seconds, then press the

ON button.

3. If the light is still Off, press the

RESTART button and wait for a few

seconds, press the

ON button again.

4. Remove all controllers and accessories (e.g.

V.FLASH

TM

MEMORY

CARD) and remove the V.DISC

™,

then repeat the procedures

above. If it is OK, it may be a problem with the

V.DISC

or accesory.

Try replacing the Controller,

V.DISC

™,

or accesory.

1. Try to adjust the vertical or horizontal hold controls (if available)

on your TV.

1. If using the Stereo AV Cable, check the audio (red & white)

connections. Make sure they are plugged into the “Input” connectors,

not the “Output” connectors and make sure the video (yellow)

connector is not plugged into an audio connector.

1. Make sure the power is

OFF before plugging any Controller into

the console.

2. Insert the Controller Plug completely into the Player 1 or Player

2 Port on the front of the console. In some games, it only works

when the Controller is plugged into the Player 1 Port, so check to

make sure this connection is made.

3. Make sure that the joytsick on the Controller is centered when the

unit is turned on.

There is no
picture on the
TV screen.

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