VTech Amplified Phone - Manual (Page 40)

www.vtechphones.com 37
Additional information
Problem Suggestion
The battery does not
charge n the handset
or the handset battery
does not accept
charge .
• Make sure the handset s placed n the telephone base correctly . The CHARGE lght on the
telephone base should be on .
• If the cordless handset s n the telephone base but the CHARGE lght s not on, refer to The
charge light is off n ths secton .
• It may be necessary to purchase a new battery . Please refer to the Batteries secton of ths
user’s manual .
• The telephone mght be malfunctonng . Please refer to the Warranty secton of ths user’s
manual for further nstructon .
The CHARGE lght
s off .
• Clean the chargng contacts on the cordless handset(s) and telephone base each month
usng a pencl eraser or a dry non-abrasve fabrc .
• Make sure the power adapter and telephone lne cords are plugged n correctly and securely .
• Unplug the power adapter . Wat for 15 seconds before pluggng t back n . Allow up to one
mnute for the cordless handset and telephone base to reset .
• The telephone mght be malfunctonng . Please refer to the Warranty secton of ths user’s
manual for further nstructon .
Troubleshooting