Troubleshooting – VTech Amplified Phone User Manual

Page 46

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43

Additional information

The answerng system

does not answer after

the correct number of

rngs .

• Make sure the answerng system s on . When the answerng system s on, the red lght on the

ANSWER ON/OFF key should be lt .

• If toll saver s actvated, the number of rngs changes to two when there are new messages

watng (see page 28) .

• If the memory s full or f the answerng system s off, the system wll answer after ten rngs .

• In some cases, the answerng system may be affected by the rngng system used by the local

telephone company .

The announcement

message s not clear .

• When recordng the announcement, make sure you speak n a normal tone of voce about nne

nches from the telephone base .

• Make sure there is no background noise (television, music, traffic, etc.) when recording.

The answerng system

does not record

message .

• Make sure the answerng system s on .

The messages on the

answerng system are

ncomplete .

• If a caller leaves a very long message, part of t may be lost when the system dsconnects the

call after four mnutes .

• If the caller pauses for more than seven seconds, the system stops recordng and dsconnects

the call .

• If the memory on the system becomes full durng a message, the system stops recordng and

dsconnects the call .

• If the caller’s voce s very soft, the system may stop recordng and dsconnect the call .

Troubleshooting

Problem

Suggestion

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