Mail-in warranty repair procedure – Vizio F20I User Manual

Page 23

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VIZIO VMM26 F20I User Guide

23

www.VIZIO.com

Mail-In Warranty Repair Procedure

Mail-In Warranty Repair generally is performed on displays which are smaller than 30 inches.

If VIZIO Technical Support determines that a problem with a display unit may be within the
terms and conditions of the VIZIO Limited Product Warranty and that a mail-in repair may be
performed, the customer will be provided with a return authorization number and mail-in
repair instructions. Proof of purchase is required to confirm the product is within the one-year
limited warranty period and meets the terms and conditions of the VIZIO Limited Product
Warranty.

The customer will be provided with instructions for packing and shipping the unit to the VIZIO
service center. The original carton box and packing material, or an equivalent as designated by
VIZIO, must be utilized. The cost of shipping to VIZIO's service center is at the customer's
expense. After the product is repaired and tested, the VIZIO service center will ship the unit
back to the customer at VIZIO's expense. VIZIO is not responsible for the de-installation or
re-installation of the product. Please read VIZIO's Limited Product Warranty for warranty terms
and conditions.

PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR AUTHORIZATION.

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