VTech XL Series - Manual (Page 46)

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10. I cannot send and receive information with IR Communication
• Make sure both devices are on and are directly pointed to each other without any
obstacles in the way. They should only be a few inches apart.
• Make sure the receiving device has enough memory.
DISCLAIMER AND LIMITATION OF LIABILITY
VTech ® Electronics North America, L.L.C. and its suppliers assume no responsibility for
any damage or loss resulting from the use of this handbook. VTech ® Electronics North
America, L.L.C. and its suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. VTech
® Electronics North America,
L.L.C. and its suppliers assume no responsibility for any damage or loss caused by deletion
of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies
of important data on other media to protect against data loss.
TECHNICAL SUPPORT
We make every effort to ensure the accuracy of the information about our products.
However, errors may occur. If you have a problem that cannot be solved by using this
manual, we encourage you to visit us online or contact our Consumer Services Department
with any problems and/or suggestions that you might have. A support representative will
be happy to assist you. Before requesting support, please be ready to provide or include
the information below:
• The name of your product or model number. (The model number is typically located on
the back or bottom of your product.)
• The actual error message or problem you are receiving.
• The actions you took right before the error message or problem.
Internet : www.vtechkids.com
Phone: 1-800-521-2010 in the U.S.