Verizon GT704WGB User Manual
Page 97
Troubleshooting
9.1 Troubleshooting
9
96
© 2008 Verizon. All Rights Reserved.
If the Ethernet adapter is showing an incorrect IP address, click
5.
Release,
which sets all values back to zero. Then, click Renew (this process
may take a few seconds). The renewed IP address should be on the
192.168.1.x network.
If an error occurs, or the IP address renews with an address outside the
6.
192.168.1.x network, contact the ISP immediately.
If running Windows 2000 or XP, check the computer’s TCP/IP settings by
s
doing the following:
Select
1.
Start, Run, then enter “CMD”in the “Open” text box.
Press
2.
OK. A “DOS” window appears, with a blinking cursor (prompt).
Enter “
3.
ipconfig”at the cursor, then press Enter on the keyboard.
The IP address of the Ethernet adapter should appear in the DOS
window. Ensure the IP address is in the 192.168.1.x network (with
“x” defining a range from 2 though 255).
If the Ethernet adapter is showing an incorrect IP address, enter
4.
“ipconfig /release”at the cursor, then press Enter on the keyboard. This
sets all values back to 0 (zero).
Enter “ipconfig /renew” at the cursor, then press
5.
Enter on the keyboard
(this process may take a few seconds). The renewed IP address should
be on the 192.168.1.x network. If an error occurs, or the IP address
renews with an address outside the 192.168.1.x network, contact the
ISP immediately.
Ensure the browser is not set to “Never dial a connection” and there are no
s
previous LAN settings. To check this:
Go to
1.
Start, Settings, Control Panel.
In the Control Panel, double-click
2.
Internet Options.
When the “Internet Properties” window appears, ensure that the “Never
3.
dial a connection” option is not activated, then click LAN Settings.
When the “Local Area Network (LAN) Settings” window appears, ensure
4.
that no settings are activated. If there are settings activated, deactivate
them.