Western Digital WDE2170 - Manual (Page 47)

WD Enterprise WDE2170/WDE4360 Technical Support
4079-001045 Rev. B RELEASED 04-08-97 39
8. T ECHNICAL S UPPORT
If you have a problem with your WD Enterprise drive, the following tips may help determine the
cause of the problem.

 Verify that you have correctly followed the setup procedures for your system.

 Check the physical installation:
−
Jumper selections on the WDE2170 and WDE4360
−
Correct cabling
−
Controller card, properly seated and configured
−
System power supply

 Observe the environmental limits specified for this product.
For literature and additional tips:

 DocuFAX automated FAX system: (714) 932-4300

 Internet WWW site: http://www.wdc.com/

 America Online keyword: Western Digital or WDC

 Microsoft Network keyword: WDC
If the problem persists:

 Call toll-free in the U.S.: 1-888-WDC-SCSI (or 1-888-932-7274)

 Call (507) 286-7972

 FAX (507) 286-7926