Warranty information, Obtaining service, One-year limited warranty – Western Digital Network hard drive User Manual
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APPENDIX – 56
NETCENTER
USER MANUAL
Warranty Information
This product contains no user-serviceable parts. Refer servicing only to authorized WD
personnel or a WD-approved service center.
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this
Product requires maintenance, either contact the dealer from whom you originally purchased
the Product or visit our product support Web site at
for information on how
to obtain service or a Return Material Authorization (RMA). If it is determined that the
Product may be defective, you will be given an RMA number and instructions for Product
return. An unauthorized return (i.e., one for which an RMA number has not been issued) will
be returned to you at your expense. Authorized returns must be shipped in an approved
shipping container, prepaid and insured, to the address provided on your return paperwork.
Your original box and packaging materials should be kept for storing or shipping your WD
product. Your warranty will be void if your returned hard drive is shipped in anything other
than the original packaging or WD approved materials. To conclusively establish the period
of warranty, check the warranty expiration (serial number r
shall have no liability for lost data, regardless of the cause, recovery of lost data, or data
contained in any Product placed in its possession.
One-Year Limited Warranty
WD warrants that the Product, in the course of its normal use, will be free from defects in
material and workmanship for a period of one (1) year and will conform to WD’s
specification therefor. This limited warranty period shall commence on the purchase date
appearing on your purchase receipt. WD shall have no liability for any Product returned if
WD determines that the Product was stolen from WD or that the asserted defect a) is not
present, b) cannot reasonably be rectified because of damage occurring before WD receives
the Product, or c) is attributable to misuse, improper installation, alteration (including
removing or obliterating labels and opening or removing external enclosures, unless
authorized to do so by WD or an authorized service center), accident or mishandling while in
the possession of someone other than WD. Subject to the limitations specified above, your
sole and exclusive warranty shall be, during the period of warranty specified above and at
WD’s option, the repair or replacement of the Product. The foregoing warranty of WD shall
extend to repaired or replaced Products for the balance of the applicable period of the original
warranty or ninety (90) days from the date of shipment of a repaired or replaced Product,
whichever is longer.
The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold
as new. The remedies provided herein are in lieu of a) any and all other remedies and
warranties, whether expressed, implied or statutory, including but not limited to, any implied
warranty of merchantability or fitness for a particular purpose, and b) any and all obligations
and liabilities of WD for damages including, but not limited to accidental, consequential, or
special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in
connection with the purchase, use or performance of the Product, even if WD has been
advised of the possibility of such damages. In the United States, some states do not allow
exclusion or limitations of incidental or consequential damages, so the limitations above may
not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.