Westell Technologies WireSpeed ADSL Modem 030-300166A iii - Manual (Page 47)

WireSpeed ADSL Modem
User Guide
030-300166A 44 Troubleshooting
Auto-Redirection Screens
With Westell’s WireSpeed Auto-Redirection feature, the modem detects and informs users of connection problem. If a
problem is found, the modem displays a Web page on the browser that identifies the problem. The Help screen offers
possible solutions.
In each situation, the Web page displayed informs the user as to the nature of the problem and possible solutions. In cases
where the user is trying to access a specific URL (example:
http://www.Westell.com ) outside the local network but has not
established a PPP connection, the user will be automatically directed to the Home Page that indicates the session is idle.
When the user makes the connection, they will be instantly redirected to the URL that was initially requested.
No PPP Session Established
Before you are able to connect to the Internet, you must set up an account. If an account has not been set up or was not set
up correctly, the modem will be unable to connect to your service provider and display the No PPP Session Established
page. This page also appears if the connection has been set up but you have not yet connected (clicked the Connect button).
Figure 40. No PPP Session Established
Solutions:
• To create an account, see “Setting Up Your WebShare Account” on page 11. Once the account has been created, click
the Connect button to establish a PPP session.
• If an account already exists, click Edit to view and change settings for the connection.
• Click the Connect button for the account to establish a PPP session.