Westell Technologies WireSpeed ADSL Modem 030-300166A iii - Manual (Page 51)

WireSpeed ADSL Modem
User Guide
030-300166A 48 Troubleshooting
WebShare Error Messages
This section describes possible WebShare error messages and how to correct them. The figure below shows an example of
an error message.
Figure 45. Example of Error Message
E1000 – WebShare Proxy Router Not Connected
Description: The WireSpeed Proxy Router (ADSL Modem) has not achieved synchronization. The router may
take several minutes to achieve synchronization.
Remedy: Check the DSL cables and connections. If all connections are correct and the problem persists, contact
your service provider.
E1001 – Network Circuit Not Available
Description: The ATM virtual circuit has not been established within the ADSL Router.
Remedy: Contact your ISP.
E1002 – PPP Remote Access Server (RAS) Not Available
Description: There is no response from the RAS while attempting to activate a PPP account.
Remedy: Contact your ISP.
E1003 – Invalid Login
Description: An invalid User ID and/or password was used.
Remedy: Verify that the User ID is a valid account, then retry the password. Contact your ISP if this problem
persists.
E1005 – IP Remote Router Not Available
Description: The remote router is not responding.
Remedy: Contact your ISP.
E1008 – Configuration Information Corrupt
Description: The PPP account or Advanced Configuration information is corrupt.
Remedy: Delete the PPP accounts and re-enter the account information and the Advanced Configuration
information.
Resetting to Factory Default
To return Ethernet characteristics to the factory default, follow the WebShare Installation Utilities on page 6. On the
Function Selection screen, choose Option 3, IP Reset Utility for WebShare.
The following screen appears: