Wacom 12WX - Manual (Page 50)

Troubleshooting
Page 48
WINDOWS-SPECIFIC PROBLEMS
You suspect the Cintiq
preferences may be
corrupted, or want to make
certain that all settings are
at their factory defaults. Use the Wacom Tablet Preference File Utility to work with your
preferences. Close any open applications. Click the
START icon and
select A LL P ROGRAMS . Then select W ACOM T ABLET and W ACOM
T ABLET P REFERENCE F ILE U TILITY .
• It is a good idea to first back up your tablet preferences. In the
T
ABLET P REFERENCE F ILE U TILITY dialog box, click B ACKUP ... and
follow the prompts.
• Then, delete the tablet preferences a follows:
Single user. In the T ABLET P REFERENCE F ILE U TILITY dialog box,
click the R EMOVE button under M Y P REFERENCES to delete the
preferences for the current user.
Multiple users. Click the R EMOVE button under A LL U SER
P REFERENCES to delete preferences for multiple users. Note that
administrator rights are required to delete preferences for all
users. Relaunch any currently open tablet-aware applications
that you may be running.
You can quickly restore tablet preferences that have been backed up
by clicking R
ESTORE ... under M Y P REFERENCES .
After changing right- and
left-handed settings in the
computer’s mouse control
panel, the pen tip no longer
functions properly. Restart Windows for your Wacom tool settings to be correctly
recognized.