What to do if – Zanussi ZWN 6120 L User Manual

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What to do if…

Certain problems are due to lack of simple maintenance or

oversights, which can be solved easily without calling out

an engineer. Before contacting your local Service Centre,

please carry out the checks listed below.

During machine operation it is possible that the red pilot

light of button 5 blinks to indicate that the machine is not

working.

Once the problem has been eliminated, press the button 5

to restart the programme. If after all checks, the problem

persists, contact your local Service Centre.

Problem

Possible cause/Solution

The washing machine does not start:

The door has not been closed (the button 5 red light blinks).
• Close the door firmly.

The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.

There is no power at the socket.
• Please check your domestic electrical installation.

The main fuse has blown.
• Replace the fuse.

The programme selector dial is not correctly positioned and the button 5 has

not been pressed.
• Please turn the selector dial and press the button 5 again.

The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay start.

The machine does not fill:

The water tap is closed (the button 5 red light blinks).
• Open the water tap.

The inlet hose is squashed or kinked (the button 5 red light blinks).
• Check the inlet hose connection.

The filter in the inlet hose or the inlet valve filter are blocked (the button 5 red

light blinks).
• Clean the water inlet filters. (See "Cleaning the water inlet filters" for more

details).

The door is not properly closed (the button 5 red light blinks).
• Close the door firmly.

The machine does not empty and/or

does not spin:

The drain hose is squashed or kinked (the button 5 red light blinks).
• Check the drain hose connection.

The drain filter is clogged (the button 5 red light blinks).
• Clean the drain filter.

An option or a programme that ends with the water still in the tub or a that

eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.

The laundry is not evenly distributed in the drum.
• Redistribute the laundry.

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