8 troubleshooting – ZyXEL Communications 2000W_V2 User Manual

Page 18

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Prestige 2000W_V2 Quick Start Guide

18

1 Make sure your Prestige is connected to the wireless LAN and record its IP address (you can use the

Information menu to check your phone’s IP address).

8 Troubleshooting

2 Launch your web browser.
3 Type "http://<IP address>" as the URL. Where “IP

address” is the Prestige’s IP address.

4 Enter your user name and password and

click OK to login.

• For user-level access: Type the default user

ame: admin and password: 1234 the first time
you login.

• For administrator access: Type the default

user name: zyxeladmin and password: 1234
the first time you login.

PROBLEM

CORRECTIVE ACTION

The Prestige does
not turn on.

Make sure you have the battery installed and charged.

The Prestige is on
but the keys do
not work.

Press and hold the # key for approximately 2 seconds to lock or unlock the keypad.

The battery icon
(

) is blinking.

The battery’s power is low. Recharge the battery.

The signal icon
(

) is blinking

The signal quality is low or the Prestige cannot connect to the wireless network.
Connect to another wireless network or move your Prestige closer to the wireless network’s
access point.
There may be radio interference (for example a microwave or another wireless network using
the same channel). Relocate or reduce the radio interference.

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