5 encrypt button problems – ZyXEL Communications PLA470 V2 User Manual

Page 71

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Chapter 7 LEDs and Troubleshooting

PLA-4xx Series User’s Guide

71

7.5 ENCRYPT Button Problems

This section applies only to PLA-4xxs with the ENCRYPT button.

V

The HomePlug light is already on, but I haven’t pressed the ENCRYPT button
yet.

Your device has already connected to another powerline device. Press the ENCRYPT button
for more than 10 seconds to release the connection.

V

The POWER light does not blink when I press the ENCRYPT button.

• Check the device is on.
• Press the ENCRYPT button again, making certain you have pressed the button for more

than one second and less than three seconds.

• The POWER light on some powerline devices do not blink as part of the ENCRYPT

process. Check your powerline device is a PLA-4xx.

V

The POWER light blinks two times quickly then pauses, before repeating.

The ENCRYPT process has failed. Press the ENCRYPT button on both devices for more than
10 seconds, then try to reconnect.

V

The POWER lights on both devices blink when I press the ENCRYPT buttons,
but the HomePlug light does not turn on.

• Ensure you have pressed the ENCRYPT button on both devices.
• Wait for about a minute while the devices set up a connection.
• If that does not work, try again with both devices connected to a power strip next to each

other. If they now connect, then the devices were not on the same electrical circuit before.

V

The POWER lights on both devices blink, then many lights blink and the
HomePlug light blinks red.

Do not worry, the connection process is proceeding normally.

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