Troubleshooting – Zanussi ZKC 6000W User Manual

Page 27

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27

Troubleshooting

In-guarantee customers should make sure

that the checks have been made as the

engineer will make a charge if the fault is not

a mechanical or electrical breakdown.

Please carry out the following checks on your

appliance before calling a Service Engineer. It

may be that the problem is a simple one which

you can solve yourself without the expense of a

service call.

Please note that proof of purchase is required

for in-guarantee service calls.

PROBLEM

POSSIBLE SOLUTION

The grill and ovens do not work.

Check that the appliance has been wired in to

the appliance supply and is switched on at the

wall.

Check that the main appliance fuse is working.

If you have checked the above:

Allow the appliance to cool for a couple of

hours. The appliance should now be working

normally.

The grill does not work or cuts out after being

used for a long period of time.

Ensure the cooling fan is running when the grill

is on. If the cooling fan fails, the grill will not

operate correctly. Contact your local service

force centre.

Leave the grill door open and allow the grill to

cool. After a couple of hours check that the

grill works as normal

The oven is not cooking evenly.

Check that the appliance is correctly installed

and is level.

Check that the recommended temperatures

and shelf positions are being used.

The indicator neons are not working correctly. Check that you have selected only the function

you require. Ensure all other controls are in

the off position.

The oven light fails to illuminate.

The oven light bulb may need replacing.

The oven fan is noisy.

Check that the oven is level.

Check that the shelves and bakeware are not

vibrating in contact with the oven back panel.

The oven temperature is too high or too low.

Check that the recommended temperatures

and shelf positions are being used. Be

prepared to adjust the temperature up or down

to achieve the results you want.

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