3Com TRGpro - Manual (Page 234)

Page 226 Frequently Asked Questions
HotSync problems
Problem Solution
I cannot do a
HotSync operation;
what should I check
to make sure I am
doing it correctly? ■ Check the Windows system tray to
make sure the HotSync Manager is
running. If it is not, open Palm Desktop
software.
■ Click the HotSync Manager, choose
Setup and click the Local tab. Check
that the Serial Port setting displays the
correct COM port where your cradle is
attached.
■ Make sure the cradle is connected
securely.
I did a HotSync
operation, but one of
my applications did
not synchronize. ■ Click the HotSync Manager and choose
Custom. Check that the correct conduit
is active.
I cannot launch the
HotSync Manager. ■ Make sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
■ Reinstall the Palm Desktop software.