3Com TRGpro - Manual (Page 235)

Appendix B Page 227
I tried to do a local
HotSync operation,
but it did not
complete
successfully. Try each of these in turn:
■ Make sure HotSync Manager is
running. If HotSync Manager is
running, exit and restart it.
■ Make sure you selected Local from the
HotSync Manager menu or the Palm
Desktop software menu.
■ Check the cable connection between the
cradle and the serial port on your
computer.
■ Make sure you selected the correct
serial port on the Local tab in the Setup
dialog. It should be set to the port where
you connected the cradle.
■ Try a lower baud rate setting on the
Local tab in the Setup dialog.
■ Make sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
■ Read the HotSync Log for the user
account for which you are performing a
HotSync operation.
■ Make sure your handheld computer is
seated in the cradle correctly.
■ Make sure the gold-plated connectors
on the cradle and your handheld
computer are clean. Use a pencil eraser
to clean them.