3Com III - Manual (Page 129)

Chapter 8 Page 123
Options Menu
When you select the Options menu, its command appears on screen:
TCP/IP Troubleshooting
If you are having a problem establishing a network connection using
Palm TCP/IP, check this section and try the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the
connection fails. An easy way to do this is to display the expanded
Service Connection Progress messages. Expanded Service Connection
Progress messages describe the current stage of the login procedure.
Press the lower half of the Scroll button at any point during login to
display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does
not give you enough information to find out why you cannot connect
to your ISP or dial-in server, take a look at the Network Log. The
Network Log lists all of the communication that occurs between your
modem and your dial-in server during the login procedure. The
information in the Network Log can help your ISP or your System
Administrator pinpoint where the login procedure communication
fails and why.
To view the Network Log:
1. From the Network Preferences screen, tap View Log from the
Options menu to display the Network Log screen.
2. Tap the up and down arrows of the scroll bar to see the entire
Network Log.
3. After you finish, tap the Done button to return to the Network
Preferences screen.
View Log Displays the Network Log screen
apps.bk : apps.fm5 Page 123 Thursday, June 4, 1998 12:54 PM