No-picture problem, English, Check the power indicator – Eizo FlexScan HD2441W User Manual

Page 18: Check the error message that remains on the screen

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16

English

Prior to use

Installation

Setting/Adjustment

Troubleshooting

No-Picture Problem

If no picture is displayed on the monitor even after the following remedial action is taken, contact your local dealer.

1. Check the Power indicator.

Symptom

Status

Possible cause and remedy

No picture

Power indicator does not light

up.

Check whether the power cord is correctly

connected.

Touch .

Power indicator lights orange.

Switch the input signal with

.

(When PC signal is input,)

Press a key on the keyboard or click the mouse.
Turn on the PC.
(When VIDEO signal is input,)

Turn on the AV equipment.

Power indicator lights blue.

Check whether the external equipment is

properly connected to the monitor.
(When PC signal is input,)

Check the gain* setting.
(When VIDEO signal is input,)

Check the field rate* setting.

* For details of the gain adjustment and field rate setting, please refer to the User’s Manual on the CD-ROM.

2. Check the error message that remains on the screen.

These messages appear when the input signal is incorrect even if the monitor is functioning.

Symptom

Status

Possible cause and remedy

The frequency of the signal

sent from the PC is outside the

specification.

(Such signal frequency is

displayed in red.)

Change the mode appropriately using the

graphics board’s utility software. Refer to the

manual of the graphics board for details.

The frequency of the signal

sent from the AV equipment is

outside the specification.

(When VIDEO signal is input,)

Confirm the digital signal format by referring to

the manual of the equipment connected.

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