Plantronics Savi W430 - Manual (Page 17)

Plantronics Savi User Guide 17
My headset doesn’t work
with Microsoft Lync/Office
Communicator. Make sure your headset is charged.
Make sure your headset is subscribed to the USB adapter.
Press the call control button on your headset.
Fine-tune the listening volume on the headset using the volume up and down button.
If the volume is still too low, adjust the listening volume on the PC using Microsoft Lync/Office
Communicator*.
The sound is distorted or I hear
an echo in the headset. Reduce speaking and/or listening volume on the PC using Microsoft Lync/Office Communicator*.
Point microphone towards your chin.
If the distortion is still present, lower the volume on the headset using the volume down button.
I can no longer hear any audio
through my PC Speakers. For Windows XP systems:
Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel.
• Under “Sound Playback”, change the default setting from Savi Office to your PC speakers. Click
“OK” to confirm your change.
For Windows Vista systems:
Refer to the “Sound” option in your PC Control Panel.
• Under the “Playback” tab, change the default setting from “Speakers Savi Office” to your PC
speakers. Click “OK” to confirm your change.
Talk time performance is
significantly degraded even after
a full recharge. Battery is wearing out. Contact plantronics.com/support for factory service information.
* Consult Microsoft Lync/Office Communicator Help for more information
6 troubleshooting and Common Questions