Activeforever Geemarc AMPLI500 Amplified Phone - Manual (Page 29)

29
TROUBLESHOOTING
No display
● Make sure that the power adaptor is plugged in correctly and is not damaged
● Make sure the batteries are inserted correctly
● Make sure that the batteries are fully charged
Telephone does not ring
● Make sure that the telephone line cord is plugged in correctly and is not damaged
● Connect another telephone to the telephone PTT socket or move your telephone to another
socket to track if the failure is coming from your telephone or your PTT socket
● There may be too many communication devices connected to a single telephone line e.g.
another telephone, modem or facsimile machine. Contact your network provider for help in
calculating the limit for your home or business line
● Check that the button ringer on the right side is not set to OFF position.
● Check that the phone is in the ON HOOK position
No dial tone
● Make sure that the telephone line cord is plugged in correctly and is not damaged
● Connect another telephone to the telephone PTT socket or move your telephone to another
socket to track if the failure is coming from your telephone or your PTT socket
● There may be too many communication devices connected to a single telephone line e.g.
another telephone, modem or facsimile machine. Contact your network provider for help in
calculating the limit for your home or business line
No number is displayed when the telephone rings:
● Please contact your telephone network provider to obtain the caller display service or ensure
that it has been activated if you have subscribed already
● Even if you have subscribed to caller display, if the caller does not want to show their number,
the display will show Private number or if the call is from an area not providing caller display,
Unavailable number will be displayed
● It could be a call from a PBX. Caller display may not work properly if the telephone is con-
nected to a PBX
No response on LCD display
● If you have experienced a power failure the batteries may become weak. If the power is
restored and the LCD display still does not respond then replace the batteries with new
ones.
www.ActiveForever.com