Activeforever Pride Lift Chair Classic Collection 2 Position User Manual
Page 15
Lift Chair Series 15
Your lift chair may require occasional troubleshooting. The following troubleshooting tips and FAQs
should summarize what you need to know about your lift chair. If at any time you do not feel comfortable
performing the troubleshooting steps listed in this manual, contact your authorized provider for service.
Please have the model number, serial number, and nature of the problem when calling.
DUAL MOTOR TIMING
NOTE: If your dual motor lift chair is equipped with a heat/massage option and/or was manufac-
tured prior to May 17, 2011 and does not move when the hand control is pressed, the motors may
be out-of-sync.
Follow these steps to reset the motor timing:
1. Activate the hand control on the lift chair. If there is no movement in either direction, check if the
motors are out-of-sync and that the pressure-sensitive safety switch has been activated. Out-of-sync
motors will show one motor extended farther than the other and a pinched safety switch (
Fig. 6.1
).
2. If the motors are out-of-sync, disconnect one of the two red safety switch plugs from the motor control
box (
Fig. 6.1
).
3. Activate the UP position on the hand control until your chair reaches the full lift position. This will reset
the motor position and correct the timing (
Fig. 6.1
).
4. Reconnect the red safety switch plug into the motor control box (
Fig. 6.1
).
NOTE: In order to preserve the correct motor timing, it is recommended to extend the lift chair to
the full lift position when getting in and out of the chair.
V I . B A S I C T R O U B L E S H O O T I N G
MOTOR CONTROL BOX
SAFETY SWITCHES
MOTORS
MOTORS
Out-of-sync Motors
In-sync Motors
SAFETY
SWITCHES
Figure 6.1 Dual Motor Timing