Dell Latitude 120L User Manual

Page 6

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6

Quick Reference Guide

• How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems

Dell Latitude™ User’s Guide

Microsoft Windows XP Help and Support Center

1

Click Start

Help and Support

Dell User and System

Guides

System Guides.

2

Click the

User’s Guide for your computer.

• Service Tag and Express Service Code
• Microsoft Windows License Label

Service Tag and Microsoft

®

Windows

®

License

These labels are located on the bottom of your computer.

• Use the Service Tag to identify your computer when you

use

support.dell.com or contact support.

• Enter the Express

Service Code to direct
your call when
contacting support.

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses, frequently asked
questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and
white papers

• Downloads — Certified drivers, patches, and software

updates

• Notebook System Software (NSS)— If you reinstall the

operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel

®

Pentium

®

M processors, optical drives, and USB devices. NSS is
necessary for correct operation of your Dell computer.
The software automatically detects your computer and
operating system and installs the updates appropriate
for your configuration.

Dell Support Website — support.dell.com

NOTE:

Select your region to view the appropriate support

site.

To download Notebook System Software:

1

Go to support.dell.com, select your business segment,
and enter your Service Tag.

2

Select Drivers & Downloads and click Go.

3

Click your operating system and search for the keyword
Notebook System Software.

NOTE:

The

support.dell.com user interface may vary

depending on your selections.

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