Features of the amc, Placing calls, 8features of the amc – AASTRA AMC 3 for Android EN User Manual

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8 Features of the AMC

8

Features of the AMC

The following explains all call related services of your AMC.

General Availability of Features

Available in- and out-call features depend on your PBX; for some features
please consult your PBX documentation. More or less features than the ones
described below might be available in your specific case. Features displayed
by the AMC can be configured through the feature file and can hence even
vary on a per-user basis. The Feature file is downloaded when you start your
AMC the first time. It can also be downloaded manually. There can be several
feature files available but only one is assigned per user.

Contacts Sorting

Sorting in the AMC is always done by Family name. This is not configurable
as might be the case in the native Contacts. The reason is that access to this
capability can differ widely.

8.1

Placing Calls

Calls with the AMC can be made from within its screens and/or outside of them. This
depends on your Call Preference configuration, refer to

12.6

.To place a call using the

AMC, type in or select a number in the Contacts screen or Call List, and press the green
phone button. As soon as a call has been established, in-call features will become
available (in Wi-Fi and cellular networks with or without Packet Data). If a Wi-Fi or
Packet Data connection is available the AMCC will give feedback about the status of
the call(s). This feedback will be displayed as icons at the end of the status line of a
call.

Redial

A double touch of the green phone button will redial the last dialed number.

Call Setup Time

The call setup time when using the AMC is slightly longer than when using the
native application, because the call is set up via the call manager (AMCC) in
the enterprise network. If the AMC is registered over the cellular network the
call setup time is usually less then 10 seconds. If the phone does not have
access to data the call setup is done via DTMF which usual takes approx.
10-20 seconds.

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