Appendix, Troubleshooting (continued) – VTech DM221-2 Manual User Manual

Page 29

Advertising
background image

22

Appendix

Troubleshooting (continued)

The light on the parent unit is off.

Make sure the parent unit battery is installed (page 3) and charged (page 6) correctly.

Make sure the power adapter and the parent unit are plugged in correctly

and securely.

Unplug the parent unit power adapter. Wait for 15 seconds before plugging it back in.

Allow up to one minute for the baby unit and parent unit to reset.

The parent unit beeps and is not performing normally.

Make sure the baby unit is turned on.

Move the parent unit closer to the baby unit (but not less than 3 feet). The parent unit

(but not less than 3 feet). The parent unit

. The parent unit

may be out of range.

If the parent unit is powered by the provided battery pack, it may not have enough

charge for the parent unit to perform normally. Charge the battery in the parent unit

for up to 11 hours.

Reset the parent units and the baby unit by turning them off and unplugging the

electrical power to the parent units and the baby unit. Wait for 15 seconds and plug

them back in again. Turn on the parent units and the baby unit. Allow up to one

minute for the parent unit and the baby unit to synchronize.

Other electronic products such as HAM radios and DECT cordless phones can cause

interference with your audio monitor. Try installing your audio monitor as far away as

possible from these types of electronic devices.

The link between the baby unit and the parent unit is lost every now and

then, and I’m experiencing sound interruptions.

Move the parent unit closer to the baby unit (but not less than 3 feet). The parent unit

may be out of range.

Reset the baby unit by unplugging the electrical power to the baby unit. Wait for 15

seconds and plug it back in again. Turn on the baby unit and the parent unit. Allow up

to one minute for the parent unit and the baby unit to synchronize.

Common cure for electronic equipment.

If the audio monitor is not responding normally, try the following (in the order listed):

1. Disconnect the power to the baby unit and the parent units.

2. Remove the battery packs in the parent units and then install

again.

3. Wait a few minutes before connecting power back to the baby unit and the

parent units.

4. The baby unit and the parent units should turn on when they are powered up.

5. Wait for the parent units to synchronize with the baby unit. Allow up to one minute

for this to take place.

Advertising