Nemco Food Equipment ProShucker Power Shell Separator - Operations Manual User Manual
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SPARE AND REPLACEABLE PARTS
The only Proshucker user-replaceable parts are the conical bit and the
splash guard. While the bit is made of stainless steel, it will wear in time, with
a consequent loss of shucking effectiveness. Spares may be ordered as part
no. 55954. To avoid unproductive down-time, it is recommended that
each user have two spare bits on hand, stored in a secure and accessible
place. Spare splash guards may be ordered as part no. 45183.
Contact Nemco Food Equipment for spare parts.
PRODUCT SERVICE
The Proshucker is inherently very reliable and because of its rugged
construction, should require little or no service throughout its lifetime.
However, if service is ever needed, it must be performed at the factory.
There are no internal user-replaceable parts. Any user attempt to effect
repair may invalidate the warranty and could be dangerous.
Nemco has a staffed service department and we believe prompt service is
extremely important to our customers. Therefore, we request all product
service inquiries be handled in the following manner:
(1) The end user should call Nemco Customer Service with the company
name, address, phone number, model number, serial number (if
applicable), Nemco Sales Order number or Dealer Purchase Order
number and the nature of the problem (the “Claim Information”).
(2) The Nemco Customer Service Department will decide on the most
appropriate course of action. If Nemco determines that it must inspect
a product, the following procedure will be followed.
The end user will obtain a Return Goods Authorization number from Nemco
Customer Service to return the product to Nemco for inspection. Please be
sure to use this number on the box and on paperwork sent with the unit.
Return the unit to Nemco. The Nemco Service Department will determine if
the problem is covered by the foregoing warranty. If so, Nemco will repair the
unit and return it to the end user. If the unit is determined not to be covered by
the foregoing warranty, the dealer will be contacted to determine the next
course of action.
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